End-to-End Management
24/7 Human Support
Full Duty of Care

We don't just book.
We take ownership.

Most travel services hand you tools and walk away. We take a different approach: complete ownership of outcomes. You tell us what you need, we make it happen - and we manage everything that follows.

From the first request to the final return, every detail is our responsibility. No handoffs, no gaps, no excuses. Just travel that works.

  • Single point of contact for all travel needs
  • Proactive problem-solving before issues arise
  • Institutional knowledge that improves every trip
  • Complete documentation and compliance
Premium Travel Experience
24/7
Human Support

Five services. One team. One invoice.

Flights, hotels, airport transfers and ground transport, travel insurance and eVisa applications, booked together by people who know your organisation.

Flight Bookings

Domestic, regional and international tickets on commercial airlines, booked against your travel policy. When plans change, we handle the reissue or refund.

What We Handle

  • One-way, return and multi-city tickets
  • Group bookings for delegations
  • Changes, reissues and refunds
  • Frequent-flyer numbers on every booking

What You Get

  • Fares checked against your policy
  • One itinerary per traveller
  • Rebooking handled for you
  • Every ticket on one invoice

Hotel Bookings

Rooms for one traveller or a whole delegation, matched to your budget, the meeting location and your travel policy.

What We Handle

  • Hotels and serviced apartments
  • Group and long-stay bookings
  • Stays close to the meeting or site
  • Early check-in and late check-out requests

What You Get

  • Rates within your policy limits
  • Confirmation numbers on the itinerary
  • Changes handled by one team
  • Every stay on one invoice

Airport Transfers & Ground Transport

Airport pickups and drop-offs timed to the flight, and the vehicles your team needs once they are there: city runs, inter-city travel and site visits, in Nairobi and at the destination.

What We Handle

  • Airport pickups and drop-offs
  • Timing adjusted to flight changes
  • City, inter-city and site transport
  • Chauffeur-driven vehicles
  • Vans and buses for delegations

What You Get

  • Driver and vehicle details before travel
  • A named contact on arrival
  • No cash handling for travellers
  • One schedule for the whole trip
  • Every transfer on one invoice

Travel Insurance

Cover arranged at the same time as the trip and underwritten by a licensed insurer, so no traveller leaves without it.

What We Handle

  • Single-trip and annual multi-trip cover
  • Medical and emergency evacuation cover
  • Cancellation, delay and baggage cover
  • Certificates for visa applications

What You Get

  • Certificate issued with the itinerary
  • Cover matched to the destination
  • One contact when a claim is needed
  • Premiums on the same invoice

eVisa Applications

Online visa and travel authorisation applications prepared, submitted and tracked for your travellers. The issuing government makes the final decision; we make sure the application is complete and on time.

What We Handle

  • eVisa and travel authorisation applications
  • Document checks before submission
  • Status tracking until approval
  • Guidance when an embassy visa is required instead

What You Get

  • Applications checked before they are sent
  • Deadlines tracked against travel dates
  • Approvals filed with the itinerary
  • Traveller documents kept for next time

The details that matter

Reporting & Analytics

Comprehensive travel analytics, expense reconciliation, and audit-ready documentation. Know where your travel budget goes and optimize accordingly.

Risk Management

Travel advisories, contingency planning, and emergency response protocols. We monitor global conditions and adjust plans proactively.

Consolidated Billing

Monthly invoicing with detailed breakdowns by traveller, department, or project code. Credit terms for approved clients. Your finance team will thank you.

Traveller Profiles

We maintain detailed profiles of your frequent travellers - preferences, documents, loyalty programs. Every trip is personalized and efficient.

Policy Compliance

Automatic enforcement of your travel policies. Every booking is checked against your rules before confirmation. No exceptions, no workarounds.

System Integration

We adapt to your workflow. Integration with your existing expense systems, approval processes, and communication channels.

From request to return

1

You Request

One email or call. Tell us where, when, and who. That's all you need to do.

2

We Plan

We research, route, and price options. Policy compliance checked. Best options presented.

3

We Execute

All bookings confirmed. Documents prepared. Itinerary delivered. Ground arrangements set.

4

We Support

24/7 monitoring. Proactive updates. Instant response when plans change.

IATA registered · KATA member · TRA regulated

Let's talk about your travel